What is the
‘Digital Deepthought Process’?

Throughout our design and technology partnership with our clients, we created a methodology called the Digital Deepthought Process. It’s a packaged service with a set cost that is focusing on effective workshops to create reports and blueprints at the start of the project. The reports and blueprints can then be utilised as a brief for us or any other service providers that you prefer.

Digital Deepthought Process consists of the following packaged services that you can mix and match according to what you need: Strategic Consultancy, Design Solutions, Technology Solutions, and QA & Testing.
digital deepthought process overview

Brand Review

Feeling confident about your brand identity is essential in marketing your business effectively. We review the core components of your branding to ensure your visual and verbal expression of your business is the best it can be. At the end of this process, you will get your brand report and update recommendations.

Heuristic Review

A strong digital product goes hand in hand with a strong customer experience, user experience and service design. From an initial discovery workshop through to research and recommendations, we can take you through each phase and set up the best experience for your digital product or service.

Technology Review

A seamless technology experience requires many moving parts to work together behind the scenes. We audit your technology infrastructures, software, hardware, technology providers and operations to create strategies that improve the overall performance of your technology and recommend areas of improvements.

Customer Relationship Review

Connecting your brand to the right audiences and building a strong relationship is vital to the success of any business. We review your communication channels, analytics and digital presence to provide recommendations on strengthening your customer relationship.

Security Review

Protecting your assets reduces the risk of harm to your data and enables your business to operate safely. We assess your information technology and systems to identify risks that can leave your business vulnerable, and recommend the best practices for better security.
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The outcome of the methodology is a digital transformation blueprint to guide the project moving forward, and it can be executed by us using our services below or others.
Strategic Consultancy

Strategic Consultancy

This is our most popular formula that will guarantee a better design and technology solutions for your business.A set off-the-shelf service consisting of Brand, Heuristic, Technology, Customer Relationship and Security Reviews, where you choose what you need based on your business.

Design Solutions

If you're looking for user experience and digital design, our award winning team will improve the user experience of your brand, products and services.
Technology Solutions

Technology Solutions

We provide interactive technology development such as VR, AR and interactive apps for events, exhibitions or permanent installations. We develop and integrate complex website systems or platforms, mobile apps development, and eCommerce development.
Quality Assurance & Testing

Quality Assurance & Testing

Our QA team works with our business analysts, user experience designers and technical leads to ensure that our clients products and services are true to its purpose on top of its functionalities. A full quality assurance for functionality and technical requirements.
This process can help your project to be more streamlined, focused and guided by a blueprint to move forward.